Crucial Conversations

Based on 25years of research, VITALSMARTS, founders have researched methods for bringing about systematic and lasting change.  Vitalsmarts has helped thousands of organizations, including more than 300 of the Fortune 500, realize quick, hard-hitting results through its award-winning programs using a method that no other company offers.

Pam Hillary has been certified by Vitalsmarts to deliver this training and development opportunity to your organization.  The goal of this training is to make companies more successful and to get “UNSTUCK”.  What does that mean?  We know we are stuck if 1)  We’re getting results we don’t want 2)  We’re not getting results we do want 3)  We have persistent and recurring problems and 4) We continue to be “bugged”.  Their research has confirmed that if individual skills around crucial conversations and crucial confrontations are enhanced, then when these skills are spread across the organization, everything gets better. 

Top performers possess two unique skill sets:  1) they know how to speak to be heard and encourage others to do the same, and 2) they are gifted at holding others accountable.  This capacity to speak face-to-face and in-the-moment in a firm, respectful, and direct way – early on before small problems grow into organizational stumbling blocks, link directly to corporate success.  This learning opportunity will provide skills that will differentiate your organization from others through conversations that will move people forward.

The three components of Crucial Conversations are OPPOSING OPINIONS, HIGH STAKES, AND STRONG EMOTIONS.  Do any of these sound familiar in your organization?  What would your organization look like if people actually knew skills to affect outcomes in these three areas?

CC is the lever that will move your organization forward!