Consider yourself a role model
One of
the most successful methods for encouraging appropriate behavior in your
employees begins with your own actions.
Provide
a positive example by modeling the behaviors you want to see in your
workers.
Here
are some areas to work on:
Avoid being judgmental. Look for, and recognize, the good in yourself and in others.
Being different isn’t a threat, it isn’t “bad,” it's just different.
Embrace the differences and rejoice in the variety.
· Show respect. Don’t make the mistake of thinking your rights are the only ones that
count.
·· Listen. It
takes practice to be a good listener, but in being one, you convey respect
and also avoid misunderstanding. Team members will appreciate your
attention and return the courtesy.
· Be interested, not interesting. Count the number of times you say “I” when you speak to
team members. Judging, arguing points, interrupting, and saying “I” a lot,
are sure signs that you need to review your communications skills.
· Look for ways to help. What comes around goes around. If you want people to help
you, you must be helpful to others.
· Go the extra mile. Remember that if it’s worth doing in the first place, it’s
worth doing well. And while you’re at it, what little touches can you offer
to improve it? Going the extra mile needn’t involve a large expense of
time, energy or money, but its value to the recipient is often priceless.
· Be reliable and flexible, but know your limits. Develop a reputation for
being reliable. Honor your promises and agreements wherever possible.
Prepare to be flexible if need be, but know that you don’t have to bend over
so far backwards that your back snaps.
-Adapted
from “Becoming a Coach in Every Day Life,” Terri Levine
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